Billing & Insurance

Mission Statement

The ARMC Patient Accounts office is here to help you understand your bill. We know that healthcare bills can be complicated and we would like to make the billing process as simple as possible. We are here to answer your questions and simplify your path to payment.

Location

Patient Accounts is located on the second floor of the Medical Office Building which is adjacent to the Medical Center at 400 North Pepper Avenue, in Colton, CA.

Hours

The office is open from 8:30 a.m. – 4:30 p.m., Monday – Friday (except for County holidays).

FAQs
Why Did I receive a bill/statement? Please look at the bottom right hand side of the statement. If there is a balance listed next to “Estimated Insurance Due”, it is to inform you we are billing your insurance. If there is a balance listed next to “Estimated Patient Due” your insurance has indicated to our office you are responsible to pay either a deductible, co-pay, co-insurance or responsibility of the claim.
How Do I get Assistance to pay my bill? Please refer to the FAP link
How do I pay my bill? Please contact our office at 877-818-0672 to pay over the phone or mail in your payment to 400 N. Pepper Ave Colton CA. 92324, ATTN: Patient Accounts.
Can someone other than myself speak to your office or make a payment on my behalf? Yes, however we require your verbal authorization to release information during that conversation. If a third party will continue to speak on your behalf in the future, we will need written authorization.
How do I update or change my insurance? Please contact our office via phone at 877-818-0672 or fax 909-580-2677.

How to Understand Your Statement

Sample Statement

How to apply for Medi-Cal

Go through the C4Yourself online application system to apply for benefits at:
https://www.c4yourself.com/c4yourself/index.jsp

ARMC Chargemaster

Effective January 01, 2019, the Centers for Medicare & Medicaid Services (CMS) requires that each hospital operating within the United States, for each year, make public a list of the hospital’s standard charges for items and services provided by the hospital.

The listed charges are standard hospital charges and are not necessarily the actual patient responsibility where an insurance plan or self-pay discount applies.

If you have questions regarding a hospital pricing estimate or out-of-pocket costs such as deductibles, co-payments and coinsurance please contact Joy Davis, Revenue Cycle Director at 909-777-0729.

 Chargemaster 2020
Pharmacy Chargemaster 2020
Average Charges by DRG

FAP Income Requirements and Application

Financial Assistance Program (english)
Financial Assistance Program (spanish)
Non-covered Provider List

Payment Options

Pay in Person: You can pay your ARMC bill at the Patient Accounts Department on the second floor of the Medical Office Building located next to the hospital.
Pay by Phone: Call a customer service representative at 877-818-0672.
Pay by Mail: Mail your payment to:
Attn: Patient Accounts
ARMC
400 North Pepper Avenue
Colton, CA 92324

For other billing and financial questions that have not been addressed above, you may call us at 877-818-0672.

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